Genpact Off-Campus Drive 2025: Freshers Recruitment for Technical Associate Role
Are you a recent graduate seeking a promising start in the IT or BPO industry? Genpact Off Campus Drive 2025 offers an excellent opportunity for freshers to kick-start their career journey with one of the world’s leading professional services firms. Genpact is inviting fresh graduates to apply for the position of Technical Associate, a role that provides strong exposure to customer service, technical troubleshooting, and corporate growth pathways.
In this comprehensive article, we cover all the crucial details about Genpact’s recruitment, including eligibility criteria, job description, selection process, how to apply, and much more.
About Genpact: A Global Professional Services Leader
Genpact is a globally recognized name in digital transformation, business process management, and IT-enabled services. Headquartered in New York, the company operates across more than 30 countries and serves hundreds of Fortune 500 clients. With a workforce of over 125,000+ professionals, Genpact stands out for its culture of continuous learning and innovation.
Position Overview: Technical Associate—Off-Campus Drive 2025
Job Role: Technical Associate
Experience: Freshers
Qualification: Any Graduate
Job Location: Hyderabad
Employment Type: Full-Time, Permanent
Salary Package: Competitive (as per industry standards)
Shift: Rotational (Including Night Shifts)
The role of a technical associate is ideal for individuals passionate about providing excellent technical support and enhancing customer satisfaction.
Key Responsibilities of a Technical Associate
Candidates selected under Genpact’s Off Campus Drive 2025 for the Technical Associate position will be responsible for:
- Providing technical support and troubleshooting via phone, email, or chat.
- Handling queries related to software, hardware, networking, or system errors.
- Resolving client issues promptly while maintaining high levels of customer satisfaction.
- Documenting technical issues and their resolutions for internal reference.
- Coordinating with internal departments to escalate unresolved issues.
- Maintaining service-level agreements (SLAs) and delivering performance-driven results.
Eligibility Criteria
To be eligible for the Genpact Technical Associate role through the 2025 off-campus drive, candidates must meet the following requirements:
- Educational Qualification: Graduate in any discipline (B.Sc., B.Com., BBA, BCA, BA, etc.)
(Note: BE/B.Tech/ME/M.Tech candidates may not be eligible for certain roles.) Please check the official application form for role-specific eligibility.) - Year of Graduation: 2022, 2023, or 2024 pass-outs can apply.
- Communication Skills: Strong verbal and written communication in English is mandatory.
- Technical Knowledge: Basic understanding of Windows OS, networking, troubleshooting tools, and common IT hardware/software.
- Willingness to work in night shifts and adapt to a 24×7 work environment.
Preferred Skills and Competencies
Genpact seeks candidates who bring a mix of technical knowledge and soft skills to the table. Preferred qualities include
- Ability to analyze and solve problems quickly.
- Confidence in handling customer complaints and escalations.
- Attention to detail and excellent documentation skills.
- Passion for learning and adapting to new technologies.
- Team-oriented attitude with a customer-first approach.
Selection Process for Genpact Off-Campus Drive 2025
The recruitment process for Technical Associate at Genpact typically consists of the following stages:
- Online Registration—Candidates must apply via the official Genpact careers portal or relevant job platforms.
- Screening Test—Online assessment to evaluate technical aptitude and communication skills.
- HR Interview—Focuses on behavioral and situational questions.
- Technical Interview—Scenario-based and technical queries to assess problem-solving abilities.
- Final Offer—Selected candidates receive an offer letter via email.
Note: The recruitment process may vary slightly depending on the region or role requirements.
How to Apply for Genpact Off-Campus Drive 2025
To apply for the technical associate role at Genpact, follow these simple steps:
- Visit the official career page of Genpact or relevant job portals like Naukri, LinkedIn, etc.
- Search for “Technical Associate – Off Campus Drive 2025.”
- Click on the Apply Now button.
- Fill in your details such as name, contact, and education, and upload your updated resume.
- Submit the application and wait for further communication via email/SMS.
Direct Link to Apply: Click Here to Apply (You can search for Technical Associate openings in the search bar.)
Why Choose Genpact?
Joining Genpact as a fresher opens up a world of opportunities. Here’s why you should consider Genpact as your launchpad:
- Global Exposure: Work with international clients across industries.
- Learning & Development: Access to world-class training programs, certifications, and mentorship.
- Career Growth: Defined career progression plans with performance-linked promotions.
- Work Culture: Inclusive, diverse, and collaborative work environment.
- Employee Benefits: Health insurance, leave policies, transport facilities, wellness programs, and more.
Important Documents Required
While attending interviews or onboarding, candidates are required to present the following documents:
- Updated Resume (Hard Copy and Soft Copy)
- Passport-size Photographs
- Government ID Proof (Aadhaar Card, PAN Card, etc.)
- Academic Certificates—10th, 12th, and Graduation
- Experience Letters (if applicable)
- Resume with valid contact details
Career Growth Opportunities at Genpact
At Genpact, employees are not just hired; they are nurtured and developed through continuous learning and upskilling. The company has a well-structured growth ladder, especially for freshers. Once you join as a technical associate, your performance is regularly evaluated, and based on your capabilities, you can transition to roles like
- Senior Technical Associate
- Process Developer
- Process Trainer
- Team Leader
- Operations Manager
With access to internal learning platforms like Genpact Genome, certifications, and mentorship programs, you’ll consistently improve your skill set and climb up the corporate ladder.
Work Environment and Culture
One of Genpact’s biggest strengths is its inclusive and dynamic work culture. Whether you’re working night shifts or handling high-pressure client interactions, the organization ensures you’re supported through:
- Employee wellness programs
- Flexible leave policies
- Diversity & Inclusion (D&I) initiatives
- Employee engagement activities
You’ll also get exposure to cross-functional teams, giving you a well-rounded understanding of how businesses operate in global markets.
Technical Tools and Platforms You’ll Work With
As a technical associate, you won’t just be handling basic tickets. You’ll be expected to understand and work with:
- Remote Desktop Protocols (RDP)
- Ticketing tools like ServiceNow, BMC Remedy, or Zendesk
- Basic networking protocols (TCP/IP, DNS, DHCP)
- Windows troubleshooting tools (Event Viewer, Task Manager, Device Manager)
- Productivity tools like MS Outlook, Office 365, and collaboration software
This practical, hands-on exposure is invaluable for anyone seeking long-term growth in IT support or systems administration.
Testimonials From Current Employees
“Starting at Genpact was the best decision I made after graduation. The training, mentorship, and real-world client exposure have been phenomenal.“
– Anjali S., Technical Associate, Hyderabad
“I joined Genpact through an off-campus drive in 2023. Within a year, I was promoted to senior associate. Hard work really pays off here.“
– Rahul T., Senior Process Associate
These stories highlight how Genpact is committed to employee development and career advancement from day one.
Tips to Ace the Genpact Interview
To improve your chances of success during the off-campus drive, follow these practical tips:
- Brush up on fundamentals of Windows OS, basic networking, and Microsoft Office tools.
- Prepare clear, concise answers for HR questions about strengths, weaknesses, and career goals.
- Demonstrate a customer-first mindset with examples from college or internships.
- Practice mock interviews to build communication and fluency in English.
- Stay confident and honest during the technical round.
What Makes Genpact Different from Other ITES Companies?
- Focus on Digital Transformation: Genpact goes beyond traditional BPO services with AI, analytics, and automation tools.
- Global Client Portfolio: Exposure to industries like banking, healthcare, retail, and manufacturing.
- CSR and Sustainability: Genpact invests in social initiatives and sustainability programs, allowing employees to be part of meaningful causes.
- Recognition: Consistently ranked among the Top Employers in India by Great Place to Work and other surveys.
Quick Summary of Genpact Off Campus Drive 2025
| Feature | Details |
|---|---|
| Role | Technical Associate |
| Eligibility | Any Graduate (Non-tech streams too) |
| Location | Hyderabad |
| Experience | 0 years (Freshers only) |
| Selection Mode | Online Assessment + Interviews |
| Shift Timings | Rotational (Day/Night) |
| Salary | Competitive with Incentives |
| Application Process | Online via Genpact Careers Website |
FAQs – Genpact Off Campus Drive 2025
Who can apply for this position?
Any graduate (BA, B.Com, B.Sc, BBA, BCA, etc.) from 2022, 2023, or 2024 batches can apply.
Is this position open for B.Tech or MCA students?
Typically, this role excludes B.Tech/M.Tech/MCA graduates. Please check the eligibility before applying.
What is the job location for this role?
The primary job location is Hyderabad, with possible transfers based on project requirements.
What is the selection process for Genpact Off Campus Drive?
The selection includes Online Assessment, HR Interview, and Technical Round.
Is this a work-from-home job?
Most roles are work-from-office, but hybrid options may vary based on the project.
What are the working hours?
It involves rotational shifts, including night shifts in a 24x7 environment.
What technical skills are required?
Basic knowledge of Windows OS, Networking, Troubleshooting, and MS Office is preferred.
Does Genpact provide training for freshers?
Yes, Genpact offers extensive training during the initial onboarding phase.
What is the salary offered?
The salary is competitive, with potential incentives and benefits as per company policy.
Final Thoughts
The Genpact Off-Campus Drive 2025 is a golden chance for freshers to start their careers in the IT-enabled services industry. With strong learning support, a collaborative environment, and global exposure, Genpact provides the perfect ecosystem to learn and grow professionally.
Don’t miss this opportunity—apply now and take the first step toward a successful corporate journey.
Apply Link Click Here
Official Website Click Here
