Tech Mahindra Hiring 2025 – Associate Customer Support Job Notification
Tech Mahindra, one of India’s leading multinational technology companies, has officially announced an exciting hiring opportunity for the position of Associate Customer Support. This latest recruitment drive aims to attract passionate, skilled, and customer-focused individuals who aspire to build a rewarding career in customer service and communication.
The interview is scheduled for 6th and 7th October 2025, providing an excellent chance for fresh graduates and experienced professionals to become part of a dynamic team in Secunderabad, Telangana.
About Tech Mahindra
Tech Mahindra, part of the globally renowned Mahindra Group, is a leading provider of IT services, consulting, and business process outsourcing (BPO). With a strong presence in over 90 countries, the company focuses on delivering next-generation digital solutions to clients across telecommunications, banking, healthcare, and other industries.
The Associate Customer Support role is a vital part of Tech Mahindra’s operations, ensuring seamless customer experiences and driving customer satisfaction through communication excellence.
Job Overview – Associate Customer Support
This position is designed for individuals who possess strong communication skills, problem-solving abilities, and a customer-first attitude. Whether you’re a fresher or an experienced professional, this role offers an excellent platform to grow within one of the most trusted IT service organizations in India.
Designation: Associate Customer Support
Work Location: Secunderabad, Telangana
Reference: Sathish – Magic Bus India Foundation
Eligibility Criteria & Requirements
Before applying, candidates should ensure they meet the eligibility and qualification requirements listed below:
- Qualification: Any graduation (BA, B.Com, B.Sc, BBA, BCA, or equivalent degrees accepted).
- Language Skills: Proficiency in English is mandatory, along with fluency in at least one regional language—Telugu, Tamil, Malayalam, or Kannada.
- Work Schedule: 5 working days per week.
- Weekly Offs: 2 days off per week for better work-life balance.
- Experience:
- Freshers are welcome.
- Candidates with 6 months or more of experience in customer service or the banking sector will be given preference.
- Age Limit: Applicants must be between 18 and 32 years old.
Key Responsibilities of an Associate Customer Support
As an Associate Customer Support Executive at Tech Mahindra, you will play an integral role in delivering top-notch support to customers. Your daily activities will include:
- Handling inbound and outbound calls to assist customers with queries, complaints, and service requests.
- Communicating effectively in English and one regional language to ensure clarity and customer satisfaction.
- Providing accurate information regarding products, services, billing, and policies.
- Escalating issues to the relevant departments for quick resolution.
- Maintaining records of customer interactions and following up to ensure closure.
- Striving to achieve customer service excellence and performance targets.
This role requires patience, professionalism, and good listening skills, as it involves interacting with diverse customers across various backgrounds.
Job Details and Compensation
- Salary Range: ₹2.2 LPA – ₹3 LPA (based on experience and performance).
- Shift: Purely day shift, ensuring a healthy work-life balance.
- Cab Facility: Not provided by the company.
- Joining: Immediate joiners are preferred, as the company seeks candidates ready to start without delay.
This salary package makes it a competitive opportunity for freshers seeking to enter the customer support industry, especially in a reputed organization like Tech Mahindra.
Interview Details
Candidates who meet the eligibility criteria are invited to attend walk-in interviews on the dates mentioned below:
- Date: 6th & 7th October 2025
- Time: 9:30 AM – 2:00 PM
- Venue:
Plot No. 53/A, Chri Towers,
1-154, Sebastian Road,
Near Clock Tower,
Secunderabad, Telangana – 500003
Reference Contact: Sathish (Magic Bus India Foundation)
Contact Number: 📞 9392058617
It is recommended to bring updated resumes, passport-size photos, and valid ID proof during the walk-in process.
Why Choose Tech Mahindra?
Tech Mahindra has built a reputation for fostering a culture of learning, innovation, and inclusivity. Employees are encouraged to grow both professionally and personally, with access to world-class training programs and mentorship opportunities.
Here are a few reasons why you should consider joining Tech Mahindra:
- Career Growth: Ample opportunities for internal promotions and career advancement.
- Learning Environment: Access to continuous learning programs to enhance communication and technical skills.
- Employee Support: Focus on employee welfare, diversity, and inclusion.
- Reputed Brand: Work for a Fortune 500-recognized organization trusted worldwide.
- Day Shift Only: No night shifts, making it ideal for work-life balance seekers.
Skills That Will Help You Succeed
To excel in this position, candidates are expected to demonstrate the following skills:
- Excellent verbal and written communication skills.
- Active listening and the ability to empathize with customers.
- Basic computer proficiency (MS Office, CRM tools).
- Time management and multitasking capabilities.
- A positive attitude and willingness to learn.
Having basic knowledge of the banking or telecom sector will be an added advantage during the selection process.
Career Growth Path in Customer Support
Starting as an Associate Customer Support Executive at Tech Mahindra opens doors to various career paths within the organization. With dedication and consistent performance, employees can advance to roles such as
- Senior Customer Support Executive
- Team Leader
- Quality Analyst
- Process Trainer
- Operations Manager
The company provides regular training sessions, feedback mechanisms, and recognition programs to ensure employees reach their full potential.
How to Apply for Tech Mahindra Customer Support Jobs in 2025
There are two ways to apply for this opportunity:
- Walk-in Interview: Visit the interview venue on the specified dates (6th & 7th October 2025) with all required documents.
- Reference Contact: For assistance, candidates can contact Sathish (Magic Bus) at 9392058617 for more details.
Make sure to dress formally, arrive early, and prepare to communicate confidently in English and one regional language.
Important Tips for Candidates
- Arrive 30 minutes before the interview time.
- Carry multiple copies of your resume and educational certificates.
- Be ready to participate in a short communication test or role-play session.
- Prepare to discuss your language proficiency and customer service understanding.
- Always mention “Magic Bus Reference” when attending the interview.
Final Thoughts
The Tech Mahindra Associate Customer Support Recruitment 2025 is a golden opportunity for individuals eager to build a promising career in the customer service sector. With a respected brand name, structured work environment, and supportive leadership, candidates can develop both professionally and personally while serving global customers.
Don’t miss the chance to become a part of Tech Mahindra’s customer success team. Attend the walk-in drive in Secunderabad and take your first step toward a rewarding career today!
