Tech Mahindra Customer Support Associate – Work From Home
In today’s digital era, remote work opportunities are growing rapidly, and Tech Mahindra is offering an exciting chance to work as a Customer Support Associate (CSA) for an E-commerce Domestic BPO Voice Process. This work-from-home job is a great opportunity for both freshers and experienced professionals who want to build a career in customer service. If you have the required system configuration and language proficiency, this could be the perfect role for you!
Job Overview
- Job Role: Customer Support Associate (CSA) – Voice Process
- Employment Type: Contractual Role
- Industry: E-commerce (BPO Voice Inbound)
- Work Mode: Remote (Work From Home)
- Location: All India
Eligibility Criteria
- Educational Qualification: Graduation in any discipline
- Experience: Both freshers and experienced candidates are welcome
- Age Limit: Up to 30 years
- Language Skills: Must be fluent in Telugu with an ability to read basic English
System Requirements
Candidates applying for this role must have the following system specifications:
✅ Laptop Only (Government-issued laptops are not eligible) ✅ Processor: Intel i5 or higher ✅ RAM: Minimum 8 GB ✅ Operating System: Windows 10 or above ✅ Internet Connection: Broadband with a speed of 30 Mbps or above ✅ Device for Interview: Candidates must join the interview only via a laptop
Job Responsibilities
As a Customer Support Associate at Tech Mahindra, your primary responsibilities will include:
- Handling inbound voice calls from customers
- Providing exceptional customer service and resolving queries efficiently
- Assisting customers with order-related inquiries
- Handling escalations and ensuring customer satisfaction
- Documenting interactions in the system
- Maintaining professionalism and adherence to company policies
Work Schedule & Benefits
Shift Timings: Rotational Shifts
Work Days: 6 days a week
Work Hours: 9-hour shifts
(Including 8 hours of work and a 1-hour break)
Week Offs: Rotational week offs
Competitive Salary Package: As per industry standards
Remote Work Flexibility: Work from the comfort of your home
How to Apply?
Interested candidates who meet the eligibility criteria and have the required system configuration can register for an interview. The hiring process is straightforward and involves the following steps:
Step 1: Register for the Interview
Click on the link to register: Register Here
Complete the form with accurate details
Ensure you have a working laptop with the required configuration
Step 2: Attend the Interview
Interview Timings: 10 AM to 4 PM (Starts today!)
Interview Mode: Online
Once registered, you will receive the interview link via email/WhatsApp
Step 3: Selection & Onboarding
If selected, you will receive an offer letter and onboarding details
Training will be provided before starting live customer interactions
Why Join Tech Mahindra?
✅ Top Reasons to Apply:
- Work From Home opportunity with a leading IT and BPO company
- Great career growth with structured training and support
- Exposure to the e-commerce industry and customer handling skills
- Attractive incentives for top performers
- Flexible work environment with rotational shifts
Contact Details
For any queries, reach out to the placement officer:
📞 R. Pushpalatha
📌 Magic Bus Indian Foundation
📍 Vijayawada, Andhra Pradesh
📲 Phone: 8179192707
Conclusion
The Tech Mahindra Customer Support Associate role presents an incredible opportunity for individuals seeking a work-from-home career in the customer service and e-commerce sector. With a well-structured training program, competitive salary, and the flexibility of remote work, this position offers a perfect blend of professional growth and work-life balance. If you meet the eligibility criteria and have the required system setup, don’t miss out on this chance to start your journey with Tech Mahindra today!
Don’t wait! Apply now
